Aaron Damigos’ inbox was hit with a dreaded, ubiquitous business-update calendar invite on June 3. The assembly included somebody from HR, his supervisor, and higher administration—and in the end resulted within the sudden finish to his job as an online assist affiliate with Microsoft.
Microsoft reportedly laid off some 1,000 folks in early June, pulling from its mixed reality and Azure cloud departments, and in addition Damigos’ shopper gross sales division. An electronic mail to workers from Jason Zander, govt vice chairman of strategic missions and applied sciences at Microsoft, leaked to Business Insider, blamed a pivot to put money into synthetic intelligence: “Our clear focus as an organization is to outline the AI wave and empower all our clients to reach the adoption of this transformative expertise. Alongside the best way, we make selections that align with our long-term imaginative and prescient and technique whereas guaranteeing the sustainability and progress of Microsoft.”
Damigos, who lives in Tacoma, Washington, says he wasn’t advised {that a} push for AI immediately led to the tip of his job particularly, which concerned serving to clients perceive tips on how to use Microsoft merchandise. But it surely’s clear that Microsoft, the most important backer of OpenAI, is all in on the tech. “I feel the shift towards AI work has sadly led to the deprioritization of some important customer-facing roles,” says Damigos, who has been chronicling his layoff journey and showcasing his expertise on TikTok. “I helped folks perceive tips on how to successfully use and perceive the merchandise.” He provides that he felt his crew had “plenty of potential” to make a greater buyer expertise for Microsoft—however in the end, the corporate moved to make investments elsewhere.
Microsoft didn’t affirm the authenticity of Zander’s emails. “Organizational and workforce changes are a mandatory and common a part of managing our enterprise,” says Craig Cincotta, a Microsoft spokesperson. “We’ll proceed to prioritize and put money into strategic progress areas for our future and in assist of our clients and companions.”
Nobody is aware of but fairly how AI will impact work in the long run, however many specialists largely agree that AI won’t substitute most employees anytime quickly. “AI will reshape the labor market,” says Nick Bunker, director of financial analysis on the job board Certainly. “It’s simply not clear the way it will reshape it.” Some predict that it’s going to create more jobs—however some employees are presently training their own AI replacements. However the layoffs occurring now present that AI hype, not futuristic AI colleagues, could cause hundreds of individuals to lose their jobs.
Microsoft isn’t alone. Dropbox introduced 500 layoffs in April 2023, and CEO Drew Houston acknowledged that AI had performed a job. “In a perfect world, we’d merely shift folks from one crew to a different. And we’ve executed that wherever doable,” Houston’s statement mentioned. “Nevertheless, our subsequent stage of progress requires a special mixture of talent units, significantly in AI and early-stage product improvement.” Meta’s Mark Zuckerberg made related statements about slicing jobs to put money into AI earlier this 12 months, saying in a post in February: “A serious aim will probably be constructing the most well-liked and most superior AI services,” as Meta left its “12 months of effectivity,” which resulted in downsizing the corporate. Google, too, has funneled cash into its Anthropic AI developments, and its CEO, Sindar Pichai, warned of steady cuts all through 2024, which began in January. That comes regardless of Google reporting robust progress. “We’re responsibly investing in our firm’s largest priorities and the numerous alternatives forward,” says Bailey Tomson, a Google spokesperson. In 2023 and 2024, a number of Google groups “made adjustments to grow to be extra environment friendly and work higher,” Tomson says. “Via this, we’re simplifying our buildings to present workers extra alternative to work on our most revolutionary and vital advances and our largest firm priorities, whereas lowering paperwork and layers.”
