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The Pew Analysis Heart, a nonpartisan suppose tank that tracks public opinion, released a report today on how employees really feel about AI.
The know-how has turn into an more and more frequent office fixture over the previous few years. And its function is more likely to develop as AI turns into extra succesful, because of advances such because the large language models, like GPT-4, that gave us ChatGPT and a rising variety of different instruments.
Whereas there’s no scarcity of reviews about individuals’s attitudes towards AI, Pew’s information is sizable and comparatively recent, drawing from 11,004 US adults who have been consulted between December 12 and 18 of final 12 months—simply as ChatGPT mania was taking maintain after its launch on the finish of November.
The report suggests that the majority employees count on AI to rework hiring, firing, and evaluations. Many individuals report feeling unsure about what these modifications would possibly seem like, and anxious about AI’s potential impacts.
Some 68 p.c of these polled stated they count on AI to have a serious influence on jobholders over the following 20 years. Curiously although, solely 28 p.c stated they thought AI would have an effect on them personally, whereas 38 p.c have been not sure what the result may be for their very own work.
These responses mirror the truth that no person actually is aware of how AI will change jobs and work within the coming years. The know-how is evolving rapidly, and its influence typically differs enormously between industries and even roles.
We are able to, nonetheless, count on current makes use of of the know-how to increase and turn into extra subtle. Some employers already use AI to assist display job candidates, while enterprising job hunters seek to outwit the algorithms with intelligent tips. In concept, AI know-how has the potential to make hiring fairer and increase workplace diversity. However in follow it has generally executed the alternative, main the US authorities to warn employers concerning the potential for algorithms to discriminate in opposition to individuals with disabilities.
The Pew survey displays this contradictory image, with 47 p.c of individuals saying they suppose AI would do a greater job than a human in hiring however 41 p.c opposing using AI in hiring.
Office surveillance is an space of common concern with 81 p.c of these polled saying that extra use of AI will result in employees feeling inappropriately watched.
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